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Meet our Student & Family Advocates

Shevonna Norris


Student & Family Advocate
(319) 688-1040

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Thos Trefz headshot


Student & Family Advocate
(319) 688-4007

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Student & Family Advocates

Our mission is to empower the connection between families and schools to ensure a successful learning experience for all of our children. Your SFA can help support school success through sharing information and supporting families with:

  • School and home connections
  • Mental health resources
  • Temporary Living Situations
  • School supplies and winter gear referrals
  • District and Community resources and referrals
  • Navigation of school policies and procedures
  • Help registering your child for school
  • Pre-scheduled Transportation Support

The SFA is available daily, following the school calendar, and during other times as needed/by appointment. Services are free for families. Please contact your school SFA if you have any questions.

Welcome Center

The City High Welcome Center works with new students and families to provide a smooth transition to the school and broader community. This includes coordinating access to school/community based resources as well as co-curriculars:

  • Meet with all new students and families
  • Review handbook and school policies with student and family
  • Complete registration process: fees/ID/locker
  • Tour and show student and family around building
  • Support student maneuvering lunch room
  • Connect student to clubs activities of interest and or sports
  • Provide follow-up and ongoing support throughout school year to both student and family